Want Happy Customers? Design Unhappy Paths

Unleash the Power of Unhappy Paths for Customer Success

Turn mistakes and patterns that cause frustration for users into opportunities! Dive into the fascinating realm of customer experience design with Carolina Soares, Service Design Lead, and Martin Novak, Product Manager. Learn the secrets to designing exceptional user journeys by understanding and addressing the challenges posed by unhappy paths.

More exciting talks to come

Don’t miss out on this chance to stay ahead in the ever-evolving world of finance – and tune in next time for more insights!


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