London-based Cybertonica services merchants and platforms to prevent fraud and creates robust risk scores that can be leveraged to grow the zone of trust for payers and payment systems worldwide. It enhances the e/m-commerce purchasing experience boosting sales, customer satisfaction and long term loyalty. Customers also feel that they are 100% safe online, and they churn less, adding more to baskets.
Since Cybertonica’s inception, it has won a number of prestigious awards such as “European Fintech Top 100 2017” and “Cybersecurity Challenge 2016 Cisco – IBM prize winner”.
Vacuumlabs worked on advanced features for the web app such as case visualization, custom search and dashboard, as well as supporting the design of the new version of the fraud management app. We provided a development team working in conjunction with the in-house team distributed across the UK and Russia. Our team was also a part of the European hub for deployment within new corporate clients.
Working in close cooperation with the client, we improved the usability of customer dashboards, and participated in front-end improvements, back-end, development of mobile SDK that captures the metadata used by machine learning algorithms for fraud detection, and DevOps.
We helped to improve the e/m-commerce purchasing experience for consumers through the provision of highly secure risk-based authentication across all channels. Consumers feel 100 % online safety which reduces dropout rates and increases average basket size. We also contributed to the business growth – new clients arrived and engaged with the product.
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