Product design

We approach product design in such a way that it reflects the needs of your customers and your business alike. Think of us as a partner who helps your team to discover, prototype and validate ideas.

Why product design matters

We start by defining the problem at hand through research and interviews. It’s hard to design without understanding the purpose of a company–its mission and vision. Great design removes friction and makes it easy for users to interact effectively to achieve their objective faster.

We always work collaboratively with our clients. We challenge assumptions, hypotheses and iterate ideas. Working in small and agile teams gives us the opportunity to create final results more quickly and effectively. In return, our clients profit from faster releases, more suitable designs and reduced development costs.


Desk research & Ecosystem mapping

Qualitative/quantitative research

Assumption testing

Stakeholder & Expert interviews


Co-creation workshops

Concept generation

User journey & personas

New value propositions



Usability evaluation and testing

UX/UI design

Iterative testing and deployment

Our engagement

How much time would you like to dedicate? Below are the typical examples, but you can adjust it at any time.


1-2 DAYS

Consult new ideas or existing problems in the form of workshops to gain clarity for your next move. We listen, ask questions, ideate and report to give you a fresh perspective.



Whether it’s a product or design sprint, we can help you solve an urging problem or come up with new product features. In a matter of days, we’ll help your team create rapid prototypes and test them to deliver value fast.



A fast-moving engagement designed to help you kickstart new products or features building MVP solutions. We focus on what’s essential for gaining traction and validating business potential.

The design process

While working with us for a more extended period, the process can follow some of the steps below.

Defining the problem

We get an understanding of the as-is state and its challenges within the context of your business to uncover the issues and gain insights.

Establishing a hypothesis

Along the qualitative and quantitative research, we deepen our understanding of the challenges you face and start formulating initial ideas.

Creating a potential solution

Identifying what’s essential and building hands-on prototypes enable us to visualise our ideas and look for immediate insights and actionable steps.

Validating and improving

Validating our product concept and leveraging the learning to refine our solutions. This increases speed to market and lowers chance of failure.

Vacuumlabs has provided us with an amazing team of engineers who deliver a great product and help our vision come true. They bring in the right expertise when needed, they challenge us, and they look for simple solutions to difficult problems; meaning we can move fast, learn and iterate.

Cristina vila, CEO of Cledara

Get in touch with us

Phil Gillman