A study from Citizens Advice shows that 41% of BNPL consumers struggle to meet BNPL repayment and in 57% of the cases, creditworthiness assessments were not performed when applying for European BNPL products. Banks have a competitive advantage here, since they are well versed in assessing risks.
Many consumers trust their existing financial institution more than BNPL providers. 78% of consumers surveyed by The Financial Brand say they would use BNPL financing options from banks where they already have account relationships.
To sum it up 💡
Banks have a competitive advantage with BNPL. They are well versed in offering credit with safer terms. This presents a great opportunity to build new, successful BNPL products by leveraging their established reputation, existing users, and built-in functionalities (credit assessment, payment in physical stores, overview of accounts, etc).
Aren't credit cards enough?
We rounded up several expert surveys of 1,000s of credit card and BNPL users. The demand for something beyond a credit card is apparent.
In a 2022 survey of BNPL users – 58% of US respondents, 57% of Australian respondents and 48% of UK respondents, said they preferred BNPL over credit cards.
The data shows a need in the market for something beyond credit. BNPL products are a great opportunity for banks to improve their current options for instalment payments with better user experience and new features that are more adapted to people’s lifestyle and needs.
Analyzing the current user trends in instalment financing, we can begin to get a picture of the potential users of BNPL product built by banks and see that it’s the younger generations driving this growth in instalment financing – making this a great bet for the future.
Global Inspiration
Innovative banks are already offering BNPL to their customers. Here’s some inspiration from around the world.